Biskys Returns and Exchange Policy
We love our products and hope that you do too! In the event that you are not completely satisfied with your purchase,
we are happy to provide you with a refund or exchange following these guidelines: Products purchased directly by consumer
customers from Biskys.com may be returned within 30 days of receipt for a full refund.
Only new, unused and unwashed items in original condition can be returned. Please include all tags and packaging in your return shipment.
To make a return for items purchased please follow these steps:
Please email us with your order number and reason for return.
We will respond within 1-2 business days.
Pack the goods to return, and include the paperwork from the order to ensure we are able to match the return with your order.
Shipping fees for returns are the customer’s responsibility unless the product was damaged or defective.
Bisky’s is not responsible for items lost in the mail.
Once the returned item is received, you will be notified of receipt and the method of reimbursement.
All returns are subject to final approval from Bisky’s Customer Service Department.